Workplace Communication (Negotiation): Part 2
|Dates:||July 6-31, 2020|
|Meets:||Online; work at your own pace
|Instructor:|| LERN |
|Fee:|| $195.00 |
An email invitation will be sent prior to the course start date with details to login and manage your online course.
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This course is part 2 of a 3-part series. Courses may be taken in any order. Courses are repeated 2-3 times per year. Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what’s essential. Having the skills to help others get what they want will improve relationships and increase your odds of success in the future. Work with a pro to learn how to plan, implement and win in the bargaining process. Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers. Invest in these skills now and reap a lifetime of rewards.
Unit 1 Introduction to the Negotiation
- Your natural bargaining style and how you can strengthen it
- Understanding winning - the hallmarks of a successful negotiation
- The steps to planning a successful bargaining process
- Knowing your power sources
- Balancing firmness and flexibility
Unit 2 Option Building and Boundary Setting
- Creating goals and priorities in the deal
- Creating bargaining boundaries
- How to build your options
- How to create better options for your opponent, without giving away what you value
Unit 3 Managing the Negotiating Process
- Managing the other side
Unit 4 Black Belt Skills
- Planning to give more and get more
- Developing a BATNA, knowing when to employ it
- Crafting the agreements and commitments
- Diverting tricky tactics and attempts at dirty dealing
- To provide beginning-to-intermediate level skill in planning and implementing a successful negotiation.
- To give participants skills and knowledge that will foster confidence during the bargaining process.
- To help participants recognize negative tactics so they will not be influenced in a way that derails an otherwise successful bargaining session.
- To address the methods for bargaining in such a way that one can accomplish their key goals, while protecting and enhancing relationships for the future.
- To introduce the skill set for maximizing the greatest possible win for each side, thereby leveraging opportunities for individual and mutual gain.
Upon successful completion of the course, you will
Possess the skills to plan a successful strategy for bargaining in most any situation.
Know tactics and strategies for win-win bargaining and other, less collaborative styles, when the situation calls for it.
Have the ability to recognize and antidote pressure tactics and other common ploys experienced negotiators might use to distract or derail you.
Have options for creating powerful alternative strategies when a deal falls through.
Know how to expand the options in a negotiation, so that you get more and give more.
Expand your knowledge of ways to create positive relationships, while meeting your needs and those of your constituents.
About Your Instructor
Layne J. Harpine
has been a business consultant and corporate trainer for a Forbes Fortune 500 Top 10 company. He has extensive experience in employee relations, negotiating and conflict resolution. He has 15 years’ experience in executive leadership positions. For the last ten years, he has served as a trainer, mediator and retreat facilitator for the military, governmental agencies, businesses and non-profit organizations for strategic planning sessions.
About Online Learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with and get to know the instructor and other participants. You may make friends. It's easy. It's fun.
How the Course Works
It's easy to participate in this online course! An email invitation will be sent by the Wednesday prior to the course start date with details to login and manage the course. You will be given a web address to go to enter the classroom along with a password. Use your email address and password to gain access.
Once inside the online classroom, here's what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, seven days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on two to three different days of the week.
What you will do
For each unit, you will:
- Access the online readings
- Listen to the audio presentation for the unit and view the slides
- Take a self-quiz to see how much you have learned
- Engage in written online discussion with your instructor and other participants
- Make comments on the discussion board (try to make one or more comments at two to three different times each day to keep up with the conversation).
The content (readings, audio lectures, slides) and self-quizzes are accessible for the entire course, so you can work ahead or go back and review again at your convenience.
The discussion for each unit lasts one week. All comments are made in writing (no audio required) and can be made at any time of the day or night. Your instructor will log into the discussion area at least once a day and answer questions, make comments and respond to comments by you and the other participants. We encourage you to make two or three comments each day to maximize your learning and enjoyment of the course.
Still have questions?
We are here for you! Call 440.525.7116
or send an e-mail to firstname.lastname@example.org
and we will help in any way we can.