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Workplace Communication (Negotiation): Part 2

Dates:October 7 - November 1, 2019
Meets:Online; work at your own pace.
Hours:16.00
CEUs:1.60
Instructor: LERN
Fee: $195.00  

An email invitation will be sent by the Wednesday prior to the course start date with details to login and manage your online course. Please NOTE to eliminate the possibility of the email invitation filtering as spam, add teacher@ugotclass.org to your Safe Senders List. Call 440-525-7116 if you encounter any problems.

There are 20 openings remaining at this time.


Course Description


This course is part 2 of a 3-part series. Courses may be taken in any order. Courses are repeated 2-3 times per year. Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what’s essential. Having the skills to help others get what they want will improve relationships and increase your odds of success in the future. Work with a pro to learn how to plan, implement and win in the bargaining process. Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers. Invest in these skills now and reap a lifetime of rewards.

Course Outline

Unit 1 Introduction to the Negotiation

Unit 2 Option Building and Boundary Setting

Unit 3 Managing the Negotiating Process

Unit 4 Black Belt Skills

Course Objectives

Course Outcomes

Upon successful completion of the course, you will Possess the skills to plan a successful strategy for bargaining in most any situation. Know tactics and strategies for win-win bargaining and other, less collaborative styles, when the situation calls for it. Have the ability to recognize and antidote pressure tactics and other common ploys experienced negotiators might use to distract or derail you. Have options for creating powerful alternative strategies when a deal falls through. Know how to expand the options in a negotiation, so that you get more and give more. Expand your knowledge of ways to create positive relationships, while meeting your needs and those of your constituents.

About Your Instructor
Layne J. Harpine has been a business consultant and corporate trainer for a Forbes Fortune 500 Top 10 company. He has extensive experience in employee relations, negotiating and conflict resolution. He has 15 years’ experience in executive leadership positions. For the last ten years, he has served as a trainer, mediator and retreat facilitator for the military, governmental agencies, businesses and non-profit organizations for strategic planning sessions.

About Online Learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with and get to know the instructor and other participants. You may make friends. It's easy. It's fun.

How the Course Works
It's easy to participate in this online course! An email invitation will be sent by the Wednesday prior to the course start date with details to login and manage the course. You will be given a web address to go to enter the classroom along with a password. Use your email address and password to gain access.

Once inside the online classroom, here's what you can expect.

Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, seven days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on two to three different days of the week.

What you will do
For each unit, you will:

The content (readings, audio lectures, slides) and self-quizzes are accessible for the entire course, so you can work ahead or go back and review again at your convenience.

Discussion
The discussion for each unit lasts one week. All comments are made in writing (no audio required) and can be made at any time of the day or night. Your instructor will log into the discussion area at least once a day and answer questions, make comments and respond to comments by you and the other participants. We encourage you to make two or three comments each day to maximize your learning and enjoyment of the course.

Still have questions? We are here for you! Call 440.525.7116 or send an e-mail to ceinfo@lakelandcc.edu and we will help in any way we can.
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